Notes from 49th International STC Conference
Nashville, Tennessee, May 5-8, 2002

eHelp Demo

eHelp Corporation

Session Description: This product demo featured the newest releases in the RoboHelp line, including a brand new program called RoboDemo that enables you to achieve an animated tutorial of operations in many different programs through automated screen captures.

• RoboHelp dates to 1992, and began with an outfit named Blue Sky Software.
• The product line includes Help authoring, writing policies and procedures, producing tutorial software, and generating Web frequently asked questions (FAQs).
• RoboHelp Office
   
• Word-compatible
• Single-source output
• Multiplatform applicability
• Can handle Web Help, HTML Help, Win Help, and Java Help.
• RoboHelp Enterprise
   
• Server-based Help
• Feedback capability
• National language search
• Team authoring
• Robo Help for Word
• Robo Info: for policies and procedures (leverages existing information)
• Robo Assist: generates FAQs for 24-7 online customer service – greatly reduces the cost of tech support.
• Robo Demo
   
• Automatically generates animated tutorials (onscreen "movies") of Flash-level quality, but in a matter of a couple of minutes.
• The tutorial is fully editable once it is generated.
• Balloon-text with "Click Here," type directions can easily be added.
• A very impressive tool.